Privacy Policy

We collect the information you provide when you shop, sign up or contact us, including:

• Name, email address, phone number and delivery address.
• Order history and product preferences.
• Communications with our support and reseller team.
• Technical data such as device, browser and usage analytics.

• To process orders, payments and deliveries.
• To provide customer support and respond to enquiries.
• To send order updates, shipping notifications and account information.
• To send marketing emails and offers — only when you've opted in.
• To improve our website, products and overall experience.

We'll only send marketing emails if you've subscribed to our newsletter or opted in at checkout. You can unsubscribe at any time using the link in any email — we honour all requests immediately.

All payments are processed through trusted, PCI-compliant payment providers. VYBE Cosmetics does not store your card details on our servers. Transactions are encrypted in transit using industry-standard TLS.

Your data is stored securely and only shared with trusted partners required to fulfil your order — such as our courier, payment processor and email provider. We never sell your personal information.

You may request access to, correction of, or deletion of your personal data at any time in line with the Protection of Personal Information Act (POPIA).

For privacy-related questions or data requests, email support@vybecosmetics.co.za.